Freemason Tim Bryce.

Greeting a Stranger

BRYCE ON SOCIETY

– Try it. You might even enjoy the reaction you receive.

In my travels around town, I’ve noticed a lot of sour expressions on people’s faces. Maybe it’s just the snowbirds from up north. There just seems to be a lot of unhappy people walking around these days wearing a sourpuss. In a local restaurant I frequent for lunch, people come in with blank looks on their faces, and exit with the same expression. One would think consuming a good meal would change a person’s disposition, but not so from what I have observed.

Then again, maybe it was the meat loaf or stuffed peppers affecting them.

More likely, I suspect it is based on our technology addiction or the state of our country that is altering our interpersonal skills.

Whether I am at the post office or a restaurant, it is not unusual for me to greet a stranger and wish them a good day. The reaction by most people though is one of bewilderment or intimidation. Instead of exchanging pleasantries, they look at me like I have three eyes. I can almost hear them saying to themselves, “What did he mean by that?” or “What does he want?” Frankly, nothing. I just want to say hello.

I learned this years ago when I was a young man sitting in the waiting room of my doctor’s office. When I entered, the room was already full of patients representing a variety of ages. There were old magazines to read, and a trashy soap opera on TV which nobody was watching, yet nobody had the courage to change the channel. It was all rather gloomy. Then, all of a sudden, the front door swung open and the mailman walked in briskly, “Good morning everybody! Beautiful day out there, isn’t it?”

He delivered the mail, turned and exited. After the door shut behind him, people seemed to snap out of their sullen trance, smiled, and began to talk with each other. I was taken by how such a simple gesture quickly produced a positive reaction, and have not forgotten the incident. Consequently, this is why I try to warmly welcome some one to our office, be it a delivery man, a customer, or whomever. In turn, people appreciate the attention and respond in kind.

A couple of weeks ago I happened to visit the local Wal-Mart to pick up a prescription. Yes, the Walmartions were out in force that day, but I tried not to let them get me down.

On this particular afternoon, as I exited, I saw a young Wal-Mart employee sitting in the smoking area enjoying a small cigar. I judged him to be 18-19 years old. As a fellow cigar smoker, I approached him and kiddingly asked, “Is this the first class smoking section?” The young man looked up puzzled; my question had obviously caught him off guard.

I then asked him, “What kind of cigar are you smoking?” and he began to loosen up. It was a cheap cigar, something he could smoke quickly while on break. This led to a brief discussion on types of cigars and I confided in him my experience smoking my first cigar, a White Owl classic, which I smoked as a teenager behind my friend’s house in Chicago. He laughed and asked me what I smoked now. I then offered him a cigar which he gladly accepted. The whole exchange between the two of us lasted no more than three minutes. Whereas he seemed sullen when I first met him, his spirits were obviously higher as we departed. We never knew each other’s names.

Read: The 80-20-Rule

I find it interesting how people tend to shun such repartee and build a force field around themselves. Perhaps worse is the reaction people have when someone greets them, probably because we are suspicious of their motives and do not trust them. Maybe so, but what is the harm of once and awhile saying, “Good morning everybody! Beautiful day out there, isn’t it?” Try it, You might be pleasantly surprised by the reaction you receive.

Maybe there wouldn’t be as many public shootings if we just learned to say “Hello” now and then.

Keep the Faith!

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Copyright © 2014 by Tim Bryce. All rights reserved.

Freemason Tim Bryce.

Tim Bryce – Rabble-Rouser?

BRYCE ON SELF

– Or someone who is passionately curious?

For as long as I can remember in my professional career, I have been accused of being a rabble-rouser by one person or another. When consulting on systems or management, people would be insulted when our company told them the truth. They had trouble accepting it. To illustrate, many years ago in Milwaukee, we were hired to determine the systems problems plaguing an insurance company.

After studying the problem carefully we reported to the company’s executive board they were rewarding their “fire fighters” for coming in at all hours to correct defects in their systems and programs; however, we went on to point out their fire fighters were also their chief arsonists, meaning there wouldn’t be any problems if their leaders were doing their jobs properly. This didn’t sit well with the executives and we were never asked to return. Nonetheless, our conscious was clear in terms of what we told them, the truth.

This same phenomenon has followed me in the many nonprofit organizations I have participated in over the years.

The officers of my homeowner association were perturbed when I demanded to audit their books to determine how much money had been spent on a brick wall enclosing our community (I discovered a $15,000 snafu in the process). The local Little League was likewise irritated when I served on the Finance Committee and demanded to see receipts and bids. In the process though, I cleaned up the books and established a budget. I have done this on more than one occasion.

Yippie

I find the label “rabble-rouser” to be erroneous. First, it insults my readers and customers by describing them as “rabble”; second, a “rabble-rouser” is someone trying to stir the people for some political objective. It has connotations of the Yippies of the 1960’s, such as Jerry Rubin, Abbie Hoffman, and the rest of the Chicago Seven. No, my hair is far too short. The English have perhaps a more apt description, “Mixer,” meaning I am trying to engage people to think. My objective is to cause people to reconsider a position they may have overlooked or consider that which they commonly take for granted.

I believe this all started years ago at our company, a small management consulting firm with a special niche. Due to the competitive nature of the industry, it was essential all of the consultants operate in a consistent and predictable manner. Consequently, it was common for us to engage in debates about system design, project management, business systems planning, quality assurance, data base design, and much more. Such arguments led to the discovery of a four model approach to data base design (as opposed to three models). This discourse was invigorating as we were exercising mental gymnastics in search of what was logically correct. Our competitive edge was based on our search for the truth. If a customer wanted to know something, they turned to us first as they knew we had performed our homework.

I see myself more as the child who observed, “The Emperor has no clothes.” Over the years I have learned not to accept people at just face value. As such, I challenge the status quo to understand why something is done or if there cannot be a better way of improving the current mode of operation. However, challenging the status quo can present problems. People become too comfortable within it, and can react violently to any proposed change. As Machiavelli correctly observed in The Prince (1513)

It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage than a new system. For the initiator has the enmity of all who would profit by the preservation of the old institution and merely lukewarm defenders in those who gain by the new ones.

Translation, defenders of the status quo tend to suffer from hardening of the arteries and react violently to new ideas.

My problem is that I ask people to think as opposed to operating on auto-pilot. If you have the audacity to think for yourself or ask questions, people can become indignant and will try to undermine your position, even if you haven’t arrived at a logical conclusion yet. Instead of realizing a person is in search for the truth, it is easier to accuse him of being a rabble-rouser thereby undermining his credibility.

I do not consider myself an intellectual, just an average Joe who has been around the block a few times and suffers from an acute case of common sense. My favorite branch of mathematics in school was Geometry which is nothing more than an exercise in logic. This puts me at a distinct advantage over others as I have learned common sense is not very common anymore. People will often say to me, “Just go with the flow.” The only problem with going with the flow is you are in all likelihood blindly headed towards a waterfall. I would rather do my own thinking as opposed to depending on others, and ultimately this is why I am perceived as a rabble-rouser for I have the nerve to ask, “Why?”

I also firmly believe our dependency on technology has stunted human thinking patterns and created social problems. My dream would be to knock out all forms of electronic communications thereby forcing people to snap out of their trance and begin to think for themselves again. Alas, it is but a pipe dream of mine.

My choice of words may seem unconventional, then again, I do not like to sugarcoat a problem or be politically correct. The petty taunts I receive and the innuendo my critics whisper like old ladies are amusing and I resist the temptation to respond in kind. Not to worry, I have developed some rather thick skin over the years. I am more concerned with seeking the truth as opposed to wallowing in the status quo.

Me, a rabble-rouser? I believe this says more about the accuser than the accused.

Keep the Faith!

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Copyright © 2014 by Tim Bryce. All rights reserved.

The Age of Darkness

BRYCE ON SOCIETY

– Are we still seeking truth and knowledge, or are we pacified by the status quo?

The “Age of Enlightenment” was a period beginning in the 17th century where people began to question the status quo through discussion and reason. This led to many scientific discoveries and fueled the arts simply because people were encouraged to challenge the status quo and exchange ideas. Such discourse was made possible through free speech and the proliferation of the printing press thereby providing a convenient means to record ideas and convey information. Freemasons also had a role to play in this, although historians might argue otherwise, by providing a venue for the thinkers of the day to meet and talk. Some of the principals of this movement included Voltaire, Montesquieu, Franklin, Jenner, Mesmer, Mozart, Haydn, and Frederick the Great, all of which were Freemasons in search of knowledge. Many others followed and by doing so the arts and sciences were revolutionized, new trade routes were explored, new countries were colonized and founded, commerce and agriculture flourished, and political reforms enacted. It was an inspiring period.

Compare it to the last 100 years where we have witnessed great changes in transportation, business, communications, medicine, and other technologies. We have explored space and landed men on the moon, multiple times. Along the way, we have also been forced to endure several wars around the globe, and survive economic catastrophes. Today, our space program is a mere shadow of itself, our military has been reduced in size to the era of pre-World War II, a religious powder keg still exists in the Middle East, the nation’s economy can be described as fragile at best, and we are still dependent on other countries for energy. We have also witnessed some not so subtle changes in our government and the media, suppressing the exchange of ideas, thereby challenging our freedoms. The Age of Enlightenment has been replaced by paranoia. Others now dictate what is proper for discussion and enforced by the spin of the media or by autocratic rule. Political correctness tempers our tongues and forces people to accept the status quo. Even the Masons now fear censorship for discussing subjects not approved by their grand jurisdictions.

Today, we could convincingly argue we are embroiled in an “Age of Darkness” where people are forced to go underground to whisper their views and ideas. Bureaucratic rule and excessive laws are aimed at regulating the behavior of people, not to protect their freedoms. Is such rule needed to control an overly populated planet, or is it nothing more than a zeal for domination? I suspect the latter. Instead of being allowed to ask questions, we are now expected to accept everything at face value by the government and the media. This does not bode well for people seeking enlightenment. I can appreciate the need for secrecy on certain matters, but I value candor more, where we seek and learn the truth as opposed to being treated like cattle.

When “Duck Dynasty” star Phil Robertson made his views about morality known in an interview for GQ magazine, including homosexuality, the media called it “shocking,” thereby causing A&E, the network for the show, to suspend him indefinitely. Fans of the show rebelled and forced A&E to lift the suspension. This was not the first time Robertson butted heads with A&E executives who bleeped “in Jesus’ name” during his prayers. This is a prime example of how expression is repressed in this day and age.

Enlightenment represents our thirst for discovery, invention and innovation, and to “boldly go where no man has gone before.” In order to continue our quest for enlightenment, freedom must be safeguarded, particularly the rights of the individual. It cannot succeed under a regime of repression, where Big Brother is watching our every move, listening to our every word, and judging our political correctness. The governing powers understand it is difficult to control people who possess the thirst for knowledge and expression. Consequently, they create an environment to restrain the human mind. Criticisms and different viewpoints are no longer tolerated, just blind faith. New ideas or methodologies for improving the human condition are also not acceptable, just the status quo.

So, where can the thirst for enlightenment be found? Certainly not in our schools where students are only encouraged to memorize facts, not to think for themselves or learn to speak their mind. This makes them more manageable. The thirst can only be found in those who truly appreciate the need for freedom and are willing to fight for it; that we do not simply want enlightenment, but resist all efforts to repress it.

Enlightenment represents hope, and darkness our demise. Enlightenment represents freedom, and darkness our enslavement. Our predecessors were cognizant of this, but I fear too many people today have found comfort in the darkness of the status quo. As for me, I vote for enlightenment.

I wonder what our founding fathers would say. In today’s world they would have likely been rounded up, their properties confiscated, and hung in public before they could have written one word of the Declaration of Independence. Such is the fate of those resisting the Age of Darkness.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

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Copyright © 2014 by Tim Bryce. All rights reserved.

Listen to Tim on WJTN-AM (News Talk 1240) “The Town Square” with host John Siggins (Mon, Wed, Fri, 12:30-3:00pm Eastern), KIT-AM 1280 in Yakima, Washington “The Morning News” with hosts Dave Ettl & Lance Tormey (weekdays. 6:00-9:00am Pacific), and KGAB-AM (650) of Cheyenne, Wyoming. Or tune-in to Tim’s channel on YouTube.

Freemason Tim Bryce.

Reactive Management

BRYCE ON MANAGEMENT
– Why it is easier to be more reactive than proactive.

Americans tend to be more reactive as opposed to proactive in their approach to life. I suspect the reason can be traced back to our Anglo heritage which historically has been hesitant to take decisive action. Consider how slow the British were to suppress the uprisings of its colonies, usually making the wrong decisions in the end. Our history is littered with instances affirming our reactive behavior; e.g., Pearl Harbor, the Battle of the Bulge, the Stock Market crash of 1929, 9/11, Hurricane Katrina, and the Crash of 2008. These disasters could have been avoided if we had heeded warnings and planned accordingly. For example, the destruction of Katrina could have been averted had local politicians heeded the advice of the Corps of Engineers. Pearl Harbor could have been avoided if the military had listened to General Billy Mitchell a whopping 17 years earlier.

There are many reasons for reactive management: laziness, arrogance, apathy, timidity, unwillingness to offend anyone, or plain and simply, it is easier than being proactive. Making difficult decisions is hard work which is why most people procrastinate. Like it or not though, “Not to decide is to decide.” If we do not make the decision ourselves, a decision will be made for us, and probably not to our liking. We see this in such things as making funeral arrangements, divorce, handling troubled children, putting parents in an assisted living facility, making a major financial transaction, evaluating employees, career changes, and terminating employees. People can be slow to react in making such decisions and, by doing so, they inevitably fester and get worse.

I have a friend who has some aging parents entering the twilight of their years. The husband has developed some physical problems restricting his mobility. The wife is in the early stages of Alzheimer’s and is forgetful. They have been married for 60 years but are now finding it difficult to care for each other. Their siblings have encouraged them to sell their house and move into an assisted living facility near one of the children. At first they reluctantly agreed and signed a contract with a realtor, but after reflecting on it, the mother put a halt to it by steadfastly refusing to move. Although the husband’s driving days are coming to an end, the wife believes she can still drive which scares the family as she might take the car for a spin and either get lost or hit someone. As a precaution, the family keeps the car keys hidden.

My friend has tried to reason with them that now is the time to sell the house before one of them suffers a fall, is hospitalized, thereby leaving the other alone. Regardless of his arguments, they refuse to budge. Again, here we see a prime example of reactive management at work. The mother feels particularly comfortable in her home and does not want to leave it. She knows her kitchen, her neighborhood, and her church. However, she is not truly aware of her mental condition and how isolated she really is. Should something happen to the father, which is likely, she would be trapped in the house. In her case, she does not want to deal with reality and accept the fact there is a problem. The father does not want to fight his wife.

We do not like to make a difficult decision. Some managers balk at performing an employee evaluation or terminating employment as they do not want to hurt another person’s feelings. By not addressing such actions, the manager is doing a disservice to both his company and the employee who may very well be unaware a problem exists and, as such, does not take corrective action to improve himself.

Back in Chicago, my father had to terminate an employee. Prior to this, he gave the employee every opportunity to make adjustments and improve himself. He even went so far as to reassign him to other jobs within the company, hoping he would excel in another position. Unfortunately, nothing worked. Finally, he had to let him go. About a year later, my father happened to meet the man downtown. My father was understandably concerned his former employee held a grudge. Remarkably, he didn’t. Instead, he thanked my father for terminating him which forced him to find the correct career path. By taking a proactive approach, my father did what was best for the company and, ultimately, the employee.

Being proactive is much more difficult than being reactive. It requires planning, a conviction of beliefs, and the ability to sell the course of action appropriately. In other words, it requires a mastery of interpersonal relations/communications. These are much needed skills which are typically learned through life experiences. Unfortunately, this is something we cannot teach in business schools.

For more on Billy Mitchell, see “Pearl Harbor Day.”

Also see, “Firing Employees isn’t for Sissies.”

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2014 by Tim Bryce. All rights reserved.

Freemason Tim Bryce.

Let’s Sit Down and Talk

BRYCE ON SOCIETY
– The need for some simple, candid discourse.

Once a week, I sit down with a group of friends after work for a little get-together. The purpose is simple, to just talk. Eight people regularly attend, but there are a few others who drop by from time to time to listen in and add their two cents. We’ve been doing this for about five years now and find it more rewarding than any other meeting we attend. Actually, it’s quite therapeutic and something I highly recommend.

It all started accidentally. As the secretary of a nonprofit organization, I periodically visit the office after work to check the mail and process paperwork. Following this, I would make it a point to visit with the former secretary, who was my mentor, at his home nearby. At first, we would simply talk about what was going on in our nonprofit, and the events of the day. After awhile, I invited one of the other officers to accompany me to the secretary’s house. Then another, and another, until we had eight people. Let me be clear, this is no “club,” as much as it is a simple get-together of men with common interests.

Over time our discussions grew to cover a wide range of subjects: politics, religion, love, friendship, death, sports, humor, youth, aging, aches and pains, history, military experiences, morality, dining, just about anything was up for grabs. Often I would review an article I was working on and ask for their feedback which would lead to some lively discussion. Personally, I find such discourse invigorating. Someone may also review a news item, read a story, a book or poem, or possibly something from the Internet. Our discussions are always civil and from the heart. Do we agree on everything? Hardly, particularly politics and religion, but this is what makes the group lively and interesting. Afterwards, we always shake hands in friendship.

I think I can safely say, on behalf of all members of the group, these weekly get-togethers are more meaningful than the meetings at our nonprofit. We can argue, laugh, but more importantly try to understand the other person’s point of view and what is important to each of us. We’re not so much concerned with developing a camaraderie, as much as to apply mental gymnastics and enjoy each other’s company. If it was a matter of choosing between this meeting and our nonprofit, the nonprofit would undoubtedly lose.

I have mentioned this forum to other people who expressed admiration, even envy. Some women friends in particular find it interesting when I describe it. They may have several girlfriends, but they never speak with such intimacy as our group does. This is a shame as I believe we all need an outlet to express our views. Certainly we will discuss such things with our spouse, but to be among people of common interest where you can open the kimono, reveal a part of your soul, and know that your privacy will be maintained, can be very rewarding. I believe it to be analogous to an AA meeting without the addiction. There is something about the banter, discovering the commonality of experiences, and the different perspectives that makes this meaningful. This is certainly not the place to reveal your deepest and darkest secrets, which may embarrass yourself as well as others, but to simply talk about anything openly and candidly.

If I had to give some advice as to how to start such a group, there are three things to consider: inviting the right people, selecting the venue, and appointing a moderator.

Inviting the right people is very important and I suggest discretion, particularly in the early stages until the group is functioning smoothly. You do not want to invite just anyone, you want to select people with a common focus; people you trust, respect, enjoy their company, and will contribute to the group. You certainly do not want a clown who will distract it. I suggest you develop a core group first and invite others after the implied rules have been established. Such rules should not be written as too much formality will defeat the purpose of the meeting, which is to simply meet upon the level. So, start small and add members like a snowball until you reach a manageable number. The most people we’ve ever had at our get-togethers is ten, but that is rare.

Consideration should be given to selecting people based on gender. I have learned over the years, there are things men will only tell other men, and I suspect the same is true between women. This may not be a hard and fast rule, but you should give it some serious consideration.

Next, selecting a suitable venue is important. Since we reside in Florida, most of our get-togethers are spent on a screened lanai. We come inside only when it is too cold or rainy, but that is rare. We might also enjoy some libations and perhaps a good cigar, but I realize not everyone would enjoy such pleasures. Instead, invent your own but do not make it too lavish. Keep it simple so that it doesn’t become an annoying burden. Remember, your primary reason for attending is to talk, not snack. Pick a time and date that is convenient for everyone. In our case, it is usually after dinner in the middle of the week.

The last element is selecting a moderator, not someone who will govern with an iron fist, but rather someone who will help lead the conversation. In most cases, the conversation will control itself. Some gentle moderation though can be useful to regulate the conversation and provide everyone a chance to speak. In all of our discussions I cannot think of an instance where someone slandered another person’s opinion. We might not agree with a given point, and argue accordingly, but we certainly respect the individual’s opinion. I heartily encourage the use of a written paper, particularly a composition by someone in the group, be it an article, a letter to the editor, humor, something of historical significance, a book or poem, or whatever. By presenting such a paper, you are establishing a position and encouraging others to refute it. When you present such a paper, be prepared to accept criticism and learn from it.

About a year ago, one of our members brought his son to our group. He was on leave from the Air Force. We made him feel welcome and he sat with us as we discussed a wide variety of subjects. Throughout the discourse he remained silent, just observing the give and take. At the end, I asked him what he thought of our get-together. He said he was impressed by the number of things we discussed, our remarkable frankness, and that it was an excellent forum for a person to state his opinion without fear of retribution. He had never been involved in such candid conversations before and found it most stimulating.

Years ago, such discourse was valued in our society. People would discuss the events of the day on a soap box, in taverns, over a card game, or just between friends. Now, in this age of political correctness, such openness is discouraged and there are few chances for frank discussions. Most people today rely on the talking heads on television to form their opinions. As for my group, we would rather begin the dialog by simply asking, “What do you think?”

If you need help establishing such a group, please let me know.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2014 by Tim Bryce. All rights reserved.

Freemason Tim Bryce.

Craftsmanship is a State of Mind

BRYCE ON MANAGEMENT
– It is also a universally applicable concept.

I have been writing on the virtues of craftsmanship for many years now. I have also given presentations on the subject and discussed it at length with different types of companies. Surprisingly, I find few people truly understand the concept. Perhaps the biggest misconception is that it is reserved for certain types of work effort. Some believe craftsmen are limited to furniture makers, machinists, or watchmakers. And, No, we are most certainly not talking about a line of tools from Sears. People seem surprised when I explain it is a universal concept applicable to any job.

My message is simple: Craftsmanship is a state of mind.”

Years ago, Arnold Toynbee, the legendary historian and economist from the UK, made the observation, “The supreme accomplishment is to blur the line between work and play.” Whereas some people like to separate their personal and professional lives, Toynbee rightfully makes the point there is physically only one person, and their personal and professional lives should be viewed as one and the same.

Craftsmanship is based on three rather simple principles:

First, in order to build self-esteem and give an individual a sense of purpose, we need to acknowledge, “Man must lead a worthy life.” This means people should be given meaningful work to perform, thereby creating the desire to master one’s craft. However, not everyone can be a wood worker, machinist, or watchmaker. Instead, they must find meaning in their chosen profession, which leads to our next principle…

Second, “There is dignity in all forms of work.” We should never look down our noses at anyone’s profession, assuming they are doing it competently and professionally. Regardless of the task, it is always a pleasure to be among people who know what they are doing, and perform it seemingly with little effort and a sense of class. In contrast, there are also workers who are apathetic, put forth minimal effort, and only watch the clock as opposed to the work product they are assigned to. Personally, it is difficult to respect such people.

Third, a simple recognition there are “right” and “wrong” ways for performing tasks. It takes discipline not to skip steps and put the work product in jeopardy. Understanding the differences between “right” and “wrong” is more than just training and experience, it also represents the morality of the worker. One reason craftsmanship is in decline is because of the eroding moral values of the country, such as the inclination to cheat.

These principles highlight the fact that craftsmanship is universally applicable. We can find it in any industry and any type of work, be it janitors, waitresses, programmers, managers, assembly line workers, hairdressers, teachers, engineers, athletes, musicians, the medical community, you name it. Craftsmanship is a state of mind. Think about it, who has impressed you not only by the job they did, but how they went about doing it? Inevitably, it is someone you respect, someone you will gladly give a reference to, someone you would like to emulate.

Craftsmanship requires more than just talent, it is a determination to be the best someone can be. Not surprising, there is a close relationship between craftsmen and the products they produce. Expressions such as “I built that” or “That was mine,” denote the pride they take in their work. Conversely, when someone makes a compliment about a product or service, the craftsman takes it as a personal compliment. The bond between craftsman and work product is so strong, the worker sees the product as tangible proof of their quality of work.

Years ago, people learned their craft through apprenticeship programs. Ben Franklin learned to be a printer at his older brother’s print shop. Likewise, young men learned a variety of crafts through such programs. Over the years though, we have drifted away from apprenticeships. Today, we rely on certification programs and college degrees, but this does not necessarily make someone a craftsman. It only denotes the student has learned something and passed tests and exams. Rarely does it give us insight into a person’s mastery of a craft, which cannot normally be evaluated until it is put into practice and studied over time.

In terms of skills, the craftsman must master several things:

  • The resources used in the product. For example, a wood worker will know the differences between types of wood, their strengths and weaknesses, their suitability for the product, and how to work with it. Likewise, a machinist will understand the nature of the different metals he must use in his work.
  • The methodologies to produce the product, representing the steps or processes of the project.
  • The tools and techniques to be used in the development of the product, all of which may change over time. This means the craftsman is a student of his profession and possesses a sense of history to his craft.

Craftsmanship is something we have taken for granted for many years. Consequently, it has been fading from view. Interestingly, when I teach these concepts to students and business professionals, they are usually surprised by the simplicity of the concepts involved. I warn them though that craftsmanship requires a personality which includes such things as discipline, an intuitive mind, pride in workmanship, a willingness to be the best in your chosen profession, and some good old fashioned morality. Craftsmanship is not for everybody, but we should celebrate those willing to lead such an existence, for they are the people who create the products we admire and cherish.

For more information, see my earlier paper, “Craftsmanship: the Meaning of Life.”

If you want a presentation on craftsmanship, please do not hesitate to contact me.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2014 by Tim Bryce. All rights reserved.

Has Cheating Reached Epic Proportions?

Or is it just isolated incidents?
BRYCE ON SOCIETY

When did cheating become an acceptable form of behavior? Did I miss the memo? According to the Educational Testing Service (ETS) and the Ad Council, “73% of all test takers, including prospective graduate students and teachers agree that most students do cheat at some point, and 86% of high school students agreed.” Translation: cheating has reached pandemic proportions and is now an inherent part of the American culture.

It may start out innocently, but cheating rapidly becomes a lifestyle. We can now find it on school tests and exams, plagiarism, cheating on our taxes, etc. I have a friend who teaches illustration at a Midwest college. Recently he told me his students were copying the illustrations of other students as found on the Internet. My friend rightfully resents being turned from a full-time instructor, to a part-time sleuth to determine if his students are doing original work. I have heard of college students copying term papers, but artwork?

Students are also hacking into school computers to gain access to exams and alter grades and scores. A prime example of this was recorded last month in Los Angeles where eleven high school students were caught hacking into the school’s computers. Subsequently, they were expelled. This scandal captured the attention of the press, as well as the FBI who joined the investigation.

Cheating has also extended into the military where scandals have recently emerged, such as the Navy sailors who stand accused of cheating on tests training for nuclear reactors. Likewise, the Air Force discovered officers cheating on proficiency tests to launch nuclear weapons. These stories are particularly disturbing when you consider these people are managing our military nuclear resources. Obviously, we want people who can be trusted and are proficient in these positions, not someone of questionable character.

In the Information Technology community, it is not uncommon for employees to hack and steal program source code, thereby expediting the production of programming. This occurs so often, it is now considered SOP in many companies. Such attitudes obviously present a threat to intellectual property and a disregard for our laws pertaining to copyrights, patents, trade secrets, and trademarks. Frankly, it is a violation of the “Copyright Clause” of the Constitution (Article I, Section 8, Clause 8) whereby, “To promote the Progress of Science and useful Arts, by securing for limited Times to Authors and Inventors the exclusive Right to their respective Writings and Discoveries.” From this perspective, cheating is unpatriotic.

If caught, cheating results in a variety of penalties, be it a fine, a suspension, an expulsion, etc., all of which becomes a part of a person’s permanent record, and I do not believe young people understand this until it is too late. Perhaps the biggest danger is it may do irreparable harm to a person’s reputation. To illustrate, I know of a student who, after graduating from college, produced a resume with false college scores to secure a well paying job. Remarkably, he was caught by the employer who pressed charges against him. Even though the matter was settled nearly forty years ago, his High School classmates have not forgotten and whisper about it at reunions, even to this day. In the eyes of the other students, his reputation remains in tatters.

Cheating ultimately denotes a person’s character; is he honest and capable of performing the work, or incompetent and inclined to cut corners? Even though cheating appears to be on the rise, evidently there is little shame in getting caught. Perhaps it is a new twisted red badge of courage awarded to those who somehow beat the system. If we are to believe the recent cheating statistics and scandals, we can reasonably conclude there is no longer any disgrace in cheating, and it will likely continue unabated. All of this reveals the declining moral values of the country.

Perhaps the only way to stop cheating is to make the punishments more severe. If shame cannot deter people, perhaps stiffer penalties are in order. Such should rightfully be the price of cheating.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2014 by Tim Bryce. All rights reserved.

Freemason Tim Bryce.

Bryce’s Laws on Life

BRYCE ON SOCIETY
– We’ve done management, systems, and project management, now how about Life?

bryces law on information systems

We introduced the concept of “Bryce’s Laws” back in the 1970’s as a means to explain our concepts of systems, data base management, and project management. Over the years though, we introduced many other axioms applying to life in general which we hope you will find beneficial. Enjoy!

  • You cannot treat a patient if he doesn’t know he is sick.
  • A man’s trustworthiness is measured by the number of keys he holds.
  • Most children are raised by amateurs, not professionals.
  • Never trust a person who doesn’t have at least one known vice (e.g., drinking, smoking, swearing).
  • Don’t watch the clock, watch the product or service to be produced.
  • Lawsuits primarily benefit the attorneys and nobody else.
  • You eat elephants one spoonful at a time.
  • If you are not pissing someone off, you are probably not doing your job.
  • If the mind really is the finest computer, then there are a lot of people out there who need to be rebooted.
  • we tend to worry about the wrong things. This is like rearranging the deck chairs on the Titanic.
  • It’s hard to keep going forward when logic tells you otherwise.
  • Forget about today, build for tomorrow.
  • As the use of technology increases, social skills decreases.
  • There is more to building a team than buying new uniforms.
  • How we look and act speaks volumes.
  • Everything begins with a sale.
  • “Bullshit” is the most versatile word in the English language.
  • Just because someone understands what you are saying, doesn’t mean they necessarily agree with you.
  • Never let a job be held hostage by an employee.
  • The Baby Boomers will be more remembered for the problems they left behind as opposed to anything they accomplished during their tenure.
  • Youth is our only true vacation in life, and our most unappreciated.
  • There is no such thing as a bad cigar. It’s a matter of matching the right person with the right cigar.
  • We write to communicate, not to put people to sleep.
  • If you do something wrong long enough, you think it is right.
  • It’s not the time you put in, it’s the work product you put out.
  • Simple economics motivates everyone, particularly politicians.
  • Your most lethal weapon is your mouth.
  • Nothing irritates your opponents more than to see you succeed when you are expected to fail.
  • Do not underestimate the power of the company party.
  • Progress is arrested when we surrender to the status quo, that we no longer strive to exceed it.
  • If a single picture is worth a thousand words, imagine what a video provides.
  • It takes a brave soul to divert from the path of least resistance.
  • Appearances mean little if people can see through your disguise.
  • It is a fallacy that a cluttered desk is the sign of a brilliant mind.
  • The naysayers of the world take pleasure in chiding you as to what cannot be done.
  • Prove them wrong and return the favor.
  • Sometimes intelligence is nothing more than experience in disguise.
  • How to become financially responsible: Start each day by paying a bill.
  • The road to truth is rarely without bumps and bends.
  • The longer you delay admitting a mistake, the more expensive it will be to correct.
  • All arguments are settled at the cemetery.
  • There is always a heavy price to pay for keeping up with the Jones’.
  • Two irrefutable facts regarding investing in the stock market: The moment you purchase a stock, you can count on it declining immediately, and;
  • The moment you sell your stock, it will either immediately soar to new heights, split, or both.
  • You know you are getting older when you begin having arguments with inanimate objects, and you lose.
  • Everything eventually ends up in the garbage dump.
  • Traffic lights are green only when you do not have an appointment to make.
  • In every person’s life, you must eat at least one spoonful of dirt.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2014 by Tim Bryce. All rights reserved.

Freemason Tim Bryce.

Across the Generational Divide

BRYCE ON SOCIETY
– The Baby Boomers versus the Millennials, and beyond.

There is a divide widening between the Baby Boomers and its succeeding generations, the Millennials. Both sides are frustrated and do not understand the other. What was commonplace in the Boomer generation is not so anymore, and the other generation look upon the Boomers as fossils who should be put out to pasture (and out of their way). The truth is both sides need each other if, for no other reason than to accommodate a smooth transition from one to another.

The differences between the two groups are primarily based on perspectives and priorities; to illustrate:

A Different Sense of “Class”

Office organization and decorum has changed considerably. Offices used to be very structured and tidy. This was done for two reasons: it was believed an organized office ran better if people knew where everything was, and; to demonstrate the professionalism of the office to its customers, thereby leaving a favorable impression and encouraging a longtime business relationship. Offices today are noticeably less tidy and more relaxed thereby allowing employees to think of it as a second home. Customers are no longer offended by disorganization in the workplace as it is essentially no different than their own office. Instead of encouraging craftsmanship and seeking perfection, there is now a tendency to settle for second best.

Focus of Attention

Instead of focusing on work products, the emphasis today is on the amount of time spent. Whereas the Boomers would think nothing of working nights or weekends to complete a task, their successors are obsessed with the number of hours they spend at work.

Compensation

Back in the 1970’s you could hire a programmer fresh out of college for as little as $15K/year. Not anymore. Today, college programmers expect as much as $85K or higher, plus a signing bonus of perhaps $20K. According to a recruiter friend of mine, the idea of a signing bonus originated with pro-sports. If the student-athlete can get such a bonus for joining the pros, why not everyone else? In other words, young people fully expect hefty salaries without having to demonstrate their abilities. The concept of apprenticeship is no longer accepted. This is the antithesis of yesteryear where you started low and proved your worth over time. This represents a delineation of entitlement versus responsibility. Whereas the Boomers sought responsibility in order to demonstrate their worth, the Millennials expect entitlement. Not surprising, there is no corporate loyalty, and “job hopping” is the norm today.

Sense of History

Whereas the Boomers were taught the background of their craft by their predecessors, the Millennials frankly couldn’t care less. By learning their craft, the Boomers were less inclined to repeat mistakes.

I’m not really sure how well history is being taught to the Millennials. Recently, I overheard a college professor of management make the observation, “The PC did away with middle management in the 1990’s.” When I asked him to explain, he admitted he had generalized a bit but insisted the proliferation of the PC led to a reduction of many types of jobs, and claimed studies suggested a reduction in middle management due to this technology. I had a hard time swallowing this. During the 1990’s there was an effort to flatten bloated organizations a la General Electric’s Jack Welch (who earned the nickname “Neutron Jack” for such efforts). Interestingly, this approach was derived from Joseph Stalin’s purges of the Soviet government, not from the proliferation of technology.

True, the PC helped reduce clerical staff, but I did not see it have much of an effect on eliminating middle management. However, it displaced clerical burdens on management; e.g. word processing, spreadsheets, etc.). Today, you do not see many secretaries in offices, which is a shame in my opinion. A good secretary could make an office run like a top. I still question the need to place clerical burdens on management. For example, consider air-travel; instead of contacting an in-house or commercial travel agent to arrange ticketing and reservations, we now spend an inordinate amount of time performing this task ourselves (with frequent screw-ups being common place). By doing so, we have substituted the professional with the amateur.

Interpersonal relationships

Whereas the Boomers were taught to master skills involving human relationships, such as persuasion, negotiation, presentations, interviewing, etc., the Millennials are more inclined to rely on technology to get their point across. Instead of trying to understand the requirements of their customers, there is more of a push to simply juggle numbers. This means people are viewed as nothing more than objects and not treated with respect.

This phenomenon regarding generational divide is essentially no different than when the Greatest Generation was being replaced by the Boomers. To the Greatest Gen, the Boomers were perceived as more permissive, more tolerant of mistakes, and somewhat lazy. This shouldn’t be surprising when you consider the Greatest Gen survived the hardships of the Great Depression and World War II. The difference though was both sides found a way to bridge the gap. To illustrate, during the 1990’s, when aircraft manufacturers cleaned house and retired their older workers, they found themselves helpless when technical problems arose (anybody remember Clint Eastwood’s “Space Cowboys”? Same idea.). Because of this, companies are not so quick to eliminate older workers in the event of a reduction in the work force.

Neither the Boomers or the Millennials understand each other and, as such, can find no room for compromise. Thereby the generational divide expands and gridlock ensues. The Boomers perceive the Millennials as addicted to technology and easily swayed by the media. They appear to lack social skills, work ethic, and empathy for others. Because of this, it should not be surprising that micromanagement is on the rise. This suggests the Millennials tend to go on auto-pilot and prefer to be told what to do.

Each generation wants to leave its mark on the world, and each sees it a little differently. Perspectives and values understandably change over time. What one generation considers normal and rational, may not be so by another. It’s called “change” which is actually quite natural. The Baby Boomers learned the practices of the Greatest Generation, adapted, and modified them to suit their needs. Not so between the Boomers and the Millennials where the younger generation is ignoring the Boomers and inventing their own sense of reality. By not studying the past though, they are likely to commit the same mistakes as their predecessors. In other words, they are doomed to learn the hard way.

The question next becomes, how will the Millennials relate to Generation Z who is now going through school and is much more imbued with technology than their predecessors. For example, 25% of two year-olds now have a smart phone. Their dependence on technology is much stronger than the Millennials. I suspect such technology addiction will cause another divide between generations, but not to the degree we are currently experiencing.

Regardless of the reason, be it parenting, the Boomers dropping the ball, the effects of technology addiction, the brainwashing by the media, or changing moral values, a growing chasm exists between the Boomers and their successors, and I can see no way of stopping it other than to simply reach out to the other side and talk, and listen as well.

Keep the Faith!

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2014 by Tim Bryce. All rights reserved.

Freemason Tim Bryce.

Our Governing Documents

BRYCE ON GOVERNMENT

– The written instruments used to govern and shape America.

NOTE: You may want to “bookmark” this column and pass the web address on to others, particularly young people.

I have many pamphlets describing the country’s governing documents, such as the Declaration of Independence, the Constitution, and the Bill of Rights, but I wanted something more comprehensive where I could quickly access the various documents by computer. What follows is a listing of the documents which shaped our nation. In addition to governing documents, the list includes treaties, acts, and landmark Supreme Court rulings. The Magna Carta and Mayflower Compact are included as they greatly influenced our need for government. I did not include presidential farewell addresses or speeches, except for the Gettysburg Address.

 I’ve organized this into three sections:

* CHRONOLOGICAL ORDER
* ALPHABETIC ORDER
* OTHER IMPORTANT DOCUMENTS that had a bearing on our country.

It is hoped this will become an important research repository for you. For each document, I am including background information as provided by Wikipedia as well as the actual text of the document itself. I hope you find it useful.

 CHRONOLOGICAL ORDER

Magna Carta – 1297
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Mayflower Compact – 1620
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Declaration of Independence – 1776
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Articles of Confederation – 1777
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Northwest Ordinance of 1787
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Federalist Papers – 1787-1788
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Constitution – 1789
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Bill of Rights – 1791
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Jay’s Treaty – 1794
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Alien and Sedition Act – 1798
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Louisiana Purchase – 1803
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Supreme Court Decision – Marbury v. Madison – 1803
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Treaty of Ghent – 1814
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Supreme Court Decision – McCulloch v. Maryland – 1819
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Missouri Compromise – 1820
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Monroe Doctrine – 1823
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Supreme Court Decision – Gibbons v. Ogden – 1824
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Compromise of 1850
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Kansas-Nebraska Act – 1854
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Supreme Court Decision – Dred Scott v. Sanford – 1857
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Ordinance of Secession – 1860-1861
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Confederate States of America (CSA) Constitution – 1861
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Writ of Habeas Corpus, Lincoln suspends – 1862
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Emancipation Proclamation – 1863
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Gettysburg Address – 1863
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Appomattox Surrender – 1865
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Sherman Anti-Trust Act – 1890
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Hay–Bunau-Varilla Treaty (Panama) – 1903
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Peace Treaty of Versailes – 1919
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Social Security Act – 1935
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Lend/Lease Act – 1941
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United Nations Charter – 1945
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North Atlantic Treaty – 1949
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Peace Treaty of San Francisco – 1951
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Supreme Court Decision – Brown v. Board of Education – 1954
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Supreme Court Decision – Gideon v. Wainwright – 1963
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Civil Rights Act – 1964
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Supreme Court Decision – Miranda v. Arizona – 1966
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Supreme Court Decision – Roe v. Wade – 1973
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Torrijos–Carter Treaties (Panama) – 1977
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Patient Protection and Affordable Care Act (Obamacare) – 2010
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 ALPHABETIC ORDER

Alien and Sedition Act – 1798
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Appomattox Surrender – 1865
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Articles of Confederation – 1777
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Bill of Rights – 1791
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Civil Rights Act – 1964
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Compromise of 1850
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Confederate States of America (CSA) Constitution – 1861
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Constitution – 1789
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Declaration of Independence – 1776
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Emancipation Proclamation – 1863
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Federalist Papers – 1787-1788
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Gettysburg Address – 1863
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Hay–Bunau-Varilla Treaty (Panama) – 1903
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Jay’s Treaty – 1794
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Kansas-Nebraska Act – 1854
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Lend/Lease Act – 1941
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Louisiana Purchase – 1803
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Magna Carta – 1297
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Mayflower Compact – 1620
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Missouri Compromise – 1820
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Monroe Doctrine – 1823
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North Atlantic Treaty – 1949
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Northwest Ordinance of 1787
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Ordinance of Secession – 1860-1861
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Patient Protection and Affordable Care Act (Obamacare) – 2010
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Peace Treaty of San Francisco – 1951
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Peace Treaty of Versailes – 1919
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Sherman Anti-Trust Act – 1890
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Social Security Act – 1935
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Supreme Court Decision – Brown v. Board of Education – 1954
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Supreme Court Decision – Dred Scott v. Sanford – 1857
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Supreme Court Decision – Gibbons v. Ogden – 1824
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Supreme Court Decision – Gideon v. Wainwright – 1963
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Supreme Court Decision – Marbury v. Madison – 1803
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Supreme Court Decision – McCulloch v. Maryland – 1819
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Supreme Court Decision – Miranda v. Arizona – 1966
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Supreme Court Decision – Roe v. Wade – 1973
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Torrijos–Carter Treaties (Panama) – 1977
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Treaty of Ghent – 1814
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United Nations Charter – 1945
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Writ of Habeas Corpus, Lincoln suspends – 1862
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 OTHER IMPORTANT DOCUMENTS

Bank Bill of 1791
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Napoleonic Law – 1804
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The New Deal – 1933-1936
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Kennedy Doctrine – 1963
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Indian Treaties
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Keep the Faith!

author, freemason, business management, from the edge
Freemasonry From the Edge

Note: All trademarks both marked and unmarked belong to their respective companies.

Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

Like the article? TELL A FRIEND.

Copyright © 2014 by Tim Bryce. All rights reserved.